Privacy Policy

FinFin Global Ventures ("FinFin," "we," "us," or "our") is an AI-powered sales and business automation company operated by FinFin Global Ventures LLC. We provide AI voice agents, CRM automation, workflow automation, and related communication tools to businesses ("Clients") across real estate, healthcare, hospitality, and other service industries. We operate the website finfinvoice.com and related subdomains (collectively, the "Site").

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, book a demo, request information, or use our platform as a Client, or interact with an AI agent deployed on behalf of one of our Clients.

By using our Site or our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or our services.

• Name and contact information (first name, last name, phone number, email address, company name)
• Business information (industry, company size, CRM system in use)
• Billing and payment information (processed via third-party payment processors)
• Any information submitted through demo requests, contact forms, or account setup

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on page, and referral source
• Cookies and similar tracking technologies (see Section 8)

When a Client uses our platform to deploy AI voice agents, chatbots, or workflow automation, FinFin may process personal information about the Client's own customers or leads (such as call recordings, transcripts, phone numbers, appointment details, and CRM records) solely as a data processor acting on the Client's instructions. This data is governed by the applicable agreement between FinFin and the Client, and this Policy applies to that processing only to the extent required by law. Individuals with questions about how their information is used by a specific business using FinFin's platform should contact that business directly.

• If you are referred to us through a partner, reseller, or affiliate, we may receive information about the referral source
• Information from integrated platforms you connect to your account (e.g., GoHighLevel, Salesforce, Zapier)

We use the information we collect to:

• Service Delivery: Provide, operate, and maintain AI voice agents, CRM automation, workflow automation, and related features
• Communication: Respond to demo requests, account inquiries, and support tickets
• Automated Outreach: Send SMS, email, WhatsApp, and voice communications related to your inquiry, demo booking, or account, where you have consented or as otherwise permitted by law
• Account Administration: Process billing, manage subscriptions, and provide customer support
• Platform Improvement: Analyze usage patterns, call performance, and conversion data to improve our AI models and features
• Security and Compliance: Detect fraud, enforce our terms, and comply with applicable laws and regulations
• Marketing: With your consent or as otherwise permitted by law, send information about FinFin products, features, and updates

We do not sell your personal information.

We may share information in the following circumstances:

• Sub-processors and Service Providers: We share information with vendors who help us operate our platform, including cloud hosting, telephony/voice infrastructure, CRM integrations (e.g., GoHighLevel, Salesforce), payment processors, and analytics providers. These vendors are contractually bound to protect your information and use it only for the services they provide us.
• Integrated Third-Party Platforms: When you connect a third-party CRM or tool (e.g., Salesforce, Zapier, WhatsApp Business) to your account, information may flow to and from that platform according to your configuration and that platform's own privacy policy.
• Business Clients: If you are a lead or customer interacting with an AI agent deployed by one of our Clients, your call data, transcripts, and contact details are shared with that Client for their business purposes.
• Legal Requirements: We may disclose information if required by law, court order, or regulatory authority.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

By submitting your phone number through our Site or platform, you consent to receive SMS, WhatsApp, and/or automated voice communications from FinFin regarding demo scheduling, account updates, and related communications.

Message and data rates may apply. Message frequency varies.

To opt out of SMS: Reply STOP to any text message at any time. You will receive one final confirmation message and no further texts.

For help: Reply HELP or contact us at [email protected].

Depending on your location and applicable law (including GDPR for individuals in the EU/UK, and other regional privacy laws), you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and contractual retention requirements
• Restriction/Objection: Request that we restrict or stop certain processing activities
• Portability: Request your data in a portable format, where applicable
• Opt-Out of Marketing: Opt out at any time by replying STOP to texts, clicking "unsubscribe" in emails, or contacting us directly
• Do Not Sell: We do not sell personal information

To exercise these rights, contact us at: [email protected]

FinFin operates internationally, including in the UAE, Europe, and beyond. Where we transfer personal information across borders, we use appropriate safeguards (such as standard contractual clauses, where applicable) to protect that information consistent with applicable law.

Our Site uses cookies and similar technologies, including:

• Essential Cookies: Required for Site functionality (form submission, session management)
• Analytics Cookies: Help us understand Site usage (e.g., Google Analytics)
• Marketing Cookies: Used to track conversions and measure ad performance

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

We implement reasonable technical and organizational safeguards to protect personal information, including encryption in transit, access controls, and vendor due diligence. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, contact us at [email protected].

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Call recordings, transcripts, and CRM data processed on behalf of Clients are retained according to the terms of the applicable Client agreement, and typically deleted or anonymized after that period unless a longer retention period is required by law.

Our Site and services are intended for businesses and individuals 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

Where FinFin's platform is used by healthcare providers to handle patient scheduling or intake, FinFin acts as a data processor and implements appropriate safeguards for handling such data consistent with applicable healthcare privacy regulations (e.g., HIPAA in the U.S., where applicable) and the terms of the relevant Business Associate Agreement or Data Processing Agreement with the Client.

Our Site and platform may contain links to, or integrations with, third-party services (e.g., Salesforce, Zapier, WhatsApp). This Privacy Policy does not apply to those third parties. We encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date and, where required by law, communicated directly. Continued use of the Site or platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us: